Returns & Exchanges

At Serving Kentucky, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We are committed to ensuring your style journey is seamless from the moment you order to the moment you wear.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing